My account Not updated and upgraded

[ihunwezeu]

I made payment for 588 dollars for a year but my account is still showing upgrade.
I have not been able to send email for days now. Pls I need help

 

[ihunwezeu]

Management should look into this..i have sent several email and queries but no response until now.
This is so sad and disheartening ..
I need answers now

 

[Pabbly13]

Hey @ihunwezeu !

We have already replied you back over the ticket #48582

Kindly check and let us know about it.