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My whatsapp cloud api templets msgis not showing in the list

Dear Team,

i am trying to connect a Google form and whatsapp cloud api , white creating action after creating connects of whatsapp cloud api my Templates msg is not showing in the drop down list
1735796889605.png


approved templets

1735797018509.png

what to do please help
 

Preeti Paryani

Well-known member
Staff member
Hello @rajdeepjaiswal1986,

The issue appears to be related to the connection. Kindly establish a new connection with the WhatsApp Cloud API and try sending the template message again. You can refer to this tutorial for guidance on setting up the connection:
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