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My workflow ran multiple times and used up my task quota

davidw

Member
Your Task History ID
IjU3NjEwNTY5MDYzZTA0MzM1MjZlNTUzNzUxMzI1MTYzNTQzNCI_3D_pc
I created a new workflow 1-2 days ago. Today my task quota is exhausted because the workflow ran again and again.

Trigger: New subscription in WooCommerce
Action 1: Delay 1 min
Action 2: Retrieve customer in WooCommerce
Action 3: Add customer to automation in ActiveCampaign

There was only 1 new subscription, so I don't understand why the workflow ran multiple times. Appreciate your help and restoring my task quota if possible. Thank you
 
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Pabblymember11

Guest
Hey @davidw

Could you kindly provide us with the task history IDs where you've observed a webhook response similar to the one from WooCommerce multiple times?

This will allow us to investigate the matter and provide you with the appropriate assistance.
 
P

Pabblymember11

Guest
Can you please share some task history id in which you have experienced the same?
 

davidw

Member
I don't understand what you want. There has been only 1 triggering event, but my workflow ran multiple times. Do you want access to my website to view the trigger event (new WooCommerce Subscription)?

My Pabbly account email ID is [email protected]. Just login and click History, you will see all the Task History.
 
P

Pabblymember11

Guest
Upon reviewing the two most recent task history IDs, it becomes apparent that the line items contain distinct and unique items.

This observation arises from a comparison of the incoming data from WooCommerce.

2023-09-11_16h06_07.png
 
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