My Workflows related to integration with FB Pages is not working today.

[mas_at]

Hi

I'm having issues when my workflows related to FB pages don't seem to work today.

1. FB Page to Telegram
2. FB Page to FB Group

Occasionally, the task for workflow 2 above doesn't work sometimes (maybe only once per day it's not executed). But workflow 1 always work until today. My FB page is quite active with more than 5 new posts updated daily, therefore this workflow is quite important.

Please assist. Thank you

 

[mas_at]

when i tried to reconnect the page (new connection) in my workflow just now, the response received is only this. The other fields seems missing. Therefore the Action for FB Group can't happen (no data to map), as following:

 

[Pabblymember11]

Hey @mas_at

Kindly re-connect your Facebook account on the Facebooks' Trigger event with a fresh connection. Try this at your end and let us know if the issue still persists.

Regards

 

[mas_at]

This (create new page connection) has been done even before I raised the issue here. Has no changes to the response. I will try again after this & let you know

 

[mas_at]

Still the same.

Below is the nmber of reconnection to FB done for the past few days. Highlighted is the latest reconnection did few minutes ago

 

[mas_at]

I;ve made a further test.

thisis the page connected for the failed workflow. take note on the Response

This is connection for another page, which i'm using now (it's a duplicate page for the failed one)

My issues here are resolved (via a test execution), but still puzzle me why certain page cant get connected while others can. I'll update for any changes

thank you

 

[Pabblymember11]

Hey @mas_at

Could you please check that have you installed the Pabbly App in your FB group?

Else, if you have already installed it please uninstall it and then install it back.

- Go to your Facebook account.
- Visit your desired Facebook Group.
- Under the Manage Group area, Click on Settings.
- Edit Apps section under Manage advanced settings.
- Click on Add App button, Search for the Pabbly Connect app and Install it.

 

[mas_at]

Tq. This has been installed since I created the workflow. FYI, the workflow works just fine until the day I opened this thread, which is my last resort. Please read the chronology.

Install, uninstall & reinstallation of the app in group have also been done.

Now it's working. I still wonder why it no longer work with the previous page, but ok when I change/integrate to other FB pages. I guess the issue would be on the FB side.

Thanks for the feedback.

 

[Banzer]

I had the same problem here
Parameters are working on 5 of 7 pages
but now working on the page I need
I cant see the reason, they all have same permissions
I dont know why
any help?

 

[Pabblymember11]

Hey @Banzer

Can you please check that you have all the permission access to your desired pages from Facebook while connecting your account?