Need API help translating what a service wants with how you code the pabbly API

[mschellinger]

Here is what I got from the vendor and they are very little help with trying to troubleshoot anything outside of zapier. How do I format this within the pabbly API module to get this to work?

Make a call to queue (use JSON):

POST - URL: https://apig.kixie.com/app/event

{
"businessid": "18563",
"email": "[email protected]",
"target": "14245012025",
"displayname": "hello",
"eventname": "queue",
"id":1118,
"apikey": "ddb37ea768d9d8dca66491178685f88"
}

 

[Pabblymember11]

Hey @mschellinger

We have made some changes in the API by Pabbly action step where we have changed the request to "Custom Request" and it is working fine.

Please pass the values correctly and try at your end. I hope this might help you out.

 

[mschellinger]

Thanks for

Hey @mschellinger

We have made some changes in the API by Pabbly action step where we have changed the request to "Custom Request" and it is working fine.

Please pass the values correctly and try at your end. I hope this might help you out.

View attachment 10483

Thanks for this, we connected the initial trigger to be a change from pipedrive and for some reason it is posting the same request about every minute instead of just once. Any insight as to why or more importantly how to fix?

 

[Pabblymember11]

Hey @mschellinger

As we can see from your workflow, you are getting the same trigger response multiple times and because of that, your leads are getting the same messages multiple times.

And the reason behind that is perhaps you have pressed the "Save & Send Request" multiple times which has created the webhook in your Pipedrive multiple times.

Solution -

1. You can delete the multiple webhooks from your Pipedrive account as mentioned in the following screenshot.

2. You can use the Filter action step after the trigger event where you can use the Webhook ID mentioned in your trigger response.

3. You can create a new workflow and delete the previous one which will create a new webhook only once and can send the data one time.