Need help in connecting WhatsApp (ChatBoat API) with Zoho CRM using Pabbly connect.

[rushabhshah]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZmMDYzNTA0MzQ1MjZlNTUzMzUxMzMi_pc

Your Task History ID

https://connect.pabbly.com/task/history?filter_status=applied&filter_by_workflow_id=IjU3NjcwNTZmMDYzNTA0MzQ1MjZlNTUzMzUxMzMi_pc#

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

I use ChatBoat API (company name ChannelPro - WhatsApp API) to send WhatsApp messages. It is like AiSensy, but my app ChatBoat is not listed. How do I connect it with Zoho CRM so that I can send messages to my new leads as soon as they appear on Zoho CRM?

 

[Hrishabh.pabbly]

Hello @rushabhshah ,

Thank you for reaching out. Could you please share the website link of the ChatBoat application you are referring to? This will help us understand how to connect it with Zoho CRM and guide you accordingly.

Looking forward to your response.

 

[rushabhshah]

This is the website: https://chatboatapi.com/.

Can you integrate it?

 

[Hrishabh.pabbly]

Hello @rushabhshah,

Thank you for sharing the website link. We have escalated your request to our team to check the feasibility of integrating ChatBoat API

If possible, could you please share the API documentation of the ChatBoat application? This will help us forward the necessary details to the team for a thorough review.

We’ll keep you updated once we receive feedback from the team.

 

[rushabhshah]

Sure. Here's the documentation.

 

[ArshilAhmad]

Please allow us some time. Our team will get back to you with an update soon.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[Preeti Paryani]

Hey @rushabhshah and @Bolstart,

As discussed over the call, we’ve set up the API (Pabbly) action in your workflow to execute the chatbot API until the native integration goes live. It is working fine as tested during the call.

We recommend mapping the required fields in this action and using it to send WhatsApp messages for now. Let us know if you face any issues.

 

[rushabhshah]

Thanks this works.

 

[Preeti Paryani]

Thanks for the update, we'd love to hear your thoughts!

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