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OpenAI Action Failing due to JSON format?

jpr

Member
Hi, my OpenAI action step is failing due to incorrect json being passed to OpenAI. It seems like Pabbly is sending the json for the prompt in a incorrect format??

Here's the details:

Short video of issue - https://www.loom.com/share/7e5ca23288f14756898aee19d3159a3b

Workflow Link - https://connect.pabbly.com/workflow...IU2lYTAEFVQMDcFFLBSlRUlwmAE1ULwxZDzwAXlN7VTQ#

Task History ID - IjU3NjUwNTY4MDYzMTA0MzI1MjY0NTUzNzUxMzI1MTY3NTQzNjBmMzki_pc
Executed at Aug 04, 2025 17:40:19, (UTC+02:00) Africa/Johannesburg

Please advise.

Thank you
 

Preeti Paryani

Well-known member
Staff member
Hello @jpr,

It appears that the JSON is breaking in the automation because the content includes double quotes.
We recommend removing the double quotes from your OpenAI content and then testing the setup again.

Please let us know if this resolves the issue or if you need further assistance.
 
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