• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

OpenAI (ChatGPT, DALL·E, Whisper) – Generate Image (gpt-image-1), Error from upstream: Forbidden

Status
Not open for further replies.

OpenAI (ChatGPT, DALL·E, Whisper) – Generate Image (gpt-image-1)

Overview


We have recently launched a new action under the OpenAI (ChatGPT, DALL·E, Whisper) integration:
➡️ Action: Generate Image (gpt-image-1)
This action enables users to generate images using the latest OpenAI image generation model (gpt-image-1).


Reported Issue


A user reported encountering a 403 Forbidden error when attempting to use the gpt-image-1 model, as shown in the error log:
  • Error Message: Error from upstream: Forbidden
  • Error Status: 403
  • Error Code: UPSTREAM_ERROR
  • Error Source: cf-wk-receiveactionfiledata

This clearly indicates that the test request fails at the authorization level.


Root Cause


Upon investigation and user feedback, the root cause was identified as follows:

The user’s OpenAI account was not verified to access protected models like gpt-image-1.

Access to certain models, including gpt-image-1, requires the OpenAI account to be linked to a verified organization via eKYC verification. This verification ensures responsible use of advanced capabilities such as image generation.



Resolution


Once the user completed the organization verification process via Persona (OpenAI’s identity verification service), access was granted, and the action started working as expected.
 
Status
Not open for further replies.
Top