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Pabbly Chatflow - Template Synchronization with Meta

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Overview

Pabbly Chatflow introduces a robust template synchronization feature, allowing users to seamlessly import and manage their templates from Meta. This functionality ensures that businesses can access the most up-to-date templates, streamlining WhatsApp communication and enhancing engagement with their audience.

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Supported Template Categories and Types

Pabbly Chatflow currently supports the following categories, template types, and interactive actions:

1. Template Categories:
  • Marketing and Catalog (under Marketing category)
  • Utility

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2. Template Types:
  • Text
  • Image
  • Video
  • Document

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3. Interactive Actions:
  • Quick Replies
  • Coupon Code
  • Call To Action

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Templates Supported by Meta but not currently available in Chatflow

While Pabbly Chatflow supports a range of templates, certain template types and categories available in Meta are not yet integrated into Chatflow. These include:

1. Template Category:
  • Authentication
  • Flow Templates
2. Template Types:
  • Limited Time Offer (LTO) – Available only via API
  • Carousel – Available only via API
  • Location Sharing

Conclusion

The new template synchronization feature enhances the efficiency of WhatsApp communication within Pabbly Chatflow by ensuring up-to-date access to approved templates from Meta. As Pabbly Chatflow continues to evolve, future updates may include support for additional template categories and interactive elements.
 

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