Pabbly Connect AISensy Video Template Whatsapp automation is failing

[kumarsanidhya]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZkMDYzNTA0Mzc1MjZjNTUzMjUxMzIi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

For a video template this is how I am adding the video while connecting with AISensy for automatic msg sending

 

[Preeti Paryani]

Hey @kumarsanidhya,

Kindly complete this setup so we can access your workflow and help you with the same.

 

[kumarsanidhya]

Done. Kindly see now.

 

[Preeti Paryani]

Hello @kumarsanidhya,

Upon reviewing this, the issue appears to be related to the file URL mapped in the action step. When we attempted to access the same URL, it returned an error, as shown in the attached screenshot.

This typically happens when the file link is not publicly accessible or does not return the expected content type. We recommend using a publicly accessible HTTPS URL for the file to ensure the action can fetch it correctly and avoid such errors.

 

[kumarsanidhya]

Hi Preeti,
I changed to google drive and made the link public. Still gettiing media upload error.