WhatsApp Response Received Template Error

[Nitin]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZjMDYzMzA0MzM1MjZkNTUzMzUxMzQi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Attached is the fields am getting error how can i fix it ?

If you can check within my account :-

Workflow name : Ai Video Intro 50 Min Session

Temaplate used : 50_min_aivideo_registration

And, How do i use template with image Name : marathi_intro_registration_confirmed

I been trying for 3-4 days , earlier had issue with connection it was not showing template, so i have reset the entire connect, not its showing template in drop down but error in responce -

 

[ArshilAhmad]

Hi @Nitin,

The template you are using has a Body, so you need to select Yes for that field.

It doesn’t have a Header, so you need to enable mapping and leave the Header Type field blank.

The language code of your template is en, and you weren’t passing this value either.

We have made all three changes to the WhatsApp Cloud API action step in your workflow, and it appears to have resolved the issue.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[Nitin]

Hi Arshil,

really appreciate your quick responce.

Can you please guide me for Template with Image

Thanks

 

[Preeti Paryani]

Hi @Nitin,

Could you please share the workflow URL where you are attempting to send the template with the image?

Once we review the setup, we will be able to assist you more accurately.

Thanks.

 

[Nitin]

Hi
In the same workflow i want to swith to template "marathi_intro_registration_confirmed"

workflow : https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZjMDYzMzA0MzM1MjZkNTUzMzUxMzQi_pc