whatsapp cloud api with flows template error (WhatsApp Cloud API: Error Code 131009 – "Parameter value is not valid" when using Flow Template)

[chandu133]

Hi Pabbly Support Team,


I’m facing an issue while trying to send a WhatsApp message using a template that includes a Flow link (created using WhatsApp Flows under Cloud API).

Issue Details:​

• When I test the API connection via Pabbly Connect, I get the following error:

Error Code: 131009
Error Message: (#131009) Parameter value is not valid
Error Type: OAuthException
Error Data Messaging Product: whatsapp
Error Data Details: Components sub_type invalid at index: 0 and type: ...

Setup Info:​

• Channel: WhatsApp Cloud API
• Tool: Pabbly Connect
• Template Name: check_tmp
• Flow Button Sub-Type: Used “View Flow” button with the pre-approved Flow
• Message Type: Marketing (Green Label: Active – Quality pending)

---

What I’ve Checked:​

• The template is approved and visible in WhatsApp Manager
• Flow is correctly attached in template preview
• Token and setup are valid (other templates without Flow work fine)
• Tried changing “sub_type” value but still same error from Meta

---

Help Needed:​

• Is this a limitation with Meta Flow buttons + Cloud API in Pabbly?
• Is there a specific “components” JSON structure expected for Flow buttons?
• Can you please provide the correct way to send such a message from Pabbly?

Screenshots for reference are attached.


Thanks in advance!


—
Chandrapal

 

[Preeti Paryani]

Hello @chandu133,

We have replied to your query over another thread please refer to it for the discussions -

https://forum.pabbly.com/threads/whatsapp-chatflow-message-failed-%E2%80%93-error-100-invalid-parameter-while-sending-template.28016/.