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whatsapp cloud api with flows template error (WhatsApp Cloud API: Error Code 131009 – "Parameter value is not valid" when using Flow Template)

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chandu133

Member
Hi Pabbly Support Team,


I’m facing an issue while trying to send a WhatsApp message using a template that includes a Flow link (created using WhatsApp Flows under Cloud API).


🔍 Issue Details:​


  • When I test the API connection via Pabbly Connect, I get the following error:
Error Code: 131009
Error Message: (#131009) Parameter value is not valid
Error Type: OAuthException
Error Data Messaging Product: whatsapp
Error Data Details: Components sub_type invalid at index: 0 and type: ...


🧩 Setup Info:​


  • Channel: WhatsApp Cloud API
  • Tool: Pabbly Connect
  • Template Name: check_tmp
  • Flow Button Sub-Type: Used “View Flow” button with the pre-approved Flow
  • Message Type: Marketing (Green Label: Active – Quality pending)



✅ What I’ve Checked:​


  • The template is approved and visible in WhatsApp Manager
  • Flow is correctly attached in template preview
  • Token and setup are valid (other templates without Flow work fine)
  • Tried changing “sub_type” value but still same error from Meta



🙏 Help Needed:​


  • Is this a limitation with Meta Flow buttons + Cloud API in Pabbly?
  • Is there a specific “components” JSON structure expected for Flow buttons?
  • Can you please provide the correct way to send such a message from Pabbly?

Screenshots for reference are attached.


Thanks in advance!



Chandrapal
 

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