Pabbly Connect updating delayed leads

[Nikita (Krono)]

Your Task History ID

IjU3NmQwNTZiMDYzNDA0M2Q1MjY5NTUzNTUxM2E1MTY3NTQzNSI_3D_pc

Hi, I have multiple workflows which are connected from facebook leads to google sheets. Initially the workflows were working well but recently I noticed that the leads are not getting updated as soon as it arrives. Instead few leads are getting updated on 29th that has arrived on 18th or 19th. Need urgent help on this. Please find the date coloumn screenshot attached for updated leads

 

[Pabbly13]

Hey @Nikita (Krono)

There is an ongoing missing leads concern from Meta's end for which they have backfire few of the leads from their end-

Kindly monitor it for 2 days and let us know if there is any other leads coming inside your Facebook Lead workflows or not.

 

[Nikita (Krono)]

So does that mean this issue is from meta's end. Can you suggest on how to resolve this as my clients always wants real time leads automation

 

[Pabbly13]

Hey @Nikita (Krono) !

Yes, this is from Meta's end and this cannot be fix with any workaround as of now.

Once its resolved from Meta's end, it will resolved on its own inside the workflow.

But, it should not be happening now.

 

[Nikita (Krono)]

ok will monitor for 2-3 days and if still issue occurs, will get back to you