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Pipedrive Person owner does not work

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Hello, I have a problem registering people in Pipedrive.

As I am rotating the company's salespeople, each Lead (person) must be registered with the respective owner (seller).

However, after updating the Event (Create Person - Pipedrive), the "Owner" field does not automatically map the options that we have registered in Pipedrive, thus leaving a blank field for me to fill in with the respective name of the owner (seller).
However, when entering the correct name of the owner, it is not registered and it ends up registering as a "blank field" and is automatically inserted in the admin owner.

Here's the photo below:


print pabbly pipedrive.jpg


I look forward to a possible solution. Thanks!
 
P

Pabblymember11

Guest
Hey @Digital Domum

In the respective field, kindly try passing the Owners' Id once then press "Save & Send Test Request".
 
P

PabblyMember4

Guest
Hey @Digital Domum

Please check the below screenshots:-

You can use the Find person action in the workflow after trigger application and fetch the details of the Owner ID and then map that owner Id in the Create Person in the Pipedrive actions that you have added in the router.

1673682232001.png


1673682326980.png


Please check and let me know if it helps.
 
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