Plutio Not Connecting

[Jesusmartinez]

I keep getting this message when I attempt to connect Plutio with Pabbly Connect. Thank you in advance. "ID has an invalid entry"

 

[Pabblymember11]

Hey @Jesusmartinez

It looks like you might have input the credentials in the wrong manner. Kindly provide the "Business Identifier" as the subdomain of your Plutio Dashboard URL.

Further, please check out the following screenshot for a better understanding.

Plutio's dashboard-

 

[Hermes]

The connection is good.

You are updating a person, I assume. You can only update a person if you know the id of that record, so you need to "search a person" first and use that _id

 

[Jesusmartinez]

Hey @Jesusmartinez

It looks like you might have input the credentials in the wrong manner. Kindly provide the "Business Identifier" as the subdomain of your Plutio Dashboard URL.

Further, please check out the following screenshot for a better understanding.

Plutio's dashboard-

View attachment 2967



View attachment 2968

The business identifier is correct.

Hey @Jesusmartinez

It looks like you might have input the credentials in the wrong manner. Kindly provide the "Business Identifier" as the subdomain of your Plutio Dashboard URL.

Further, please check out the following screenshot for a better understanding.

Plutio's dashboard-

View attachment 2967



View attachment 2968

Thanks, but the business identifier is correct. I triple checked.

 

[Jesusmartinez]

The connection is good.

You are updating a person, I assume. You can only update a person if you know the id of that record, so you need to "search a person" first and use that _id

Thank you. I will try this. Search the person within Plutio, right?

 

[Jesusmartinez]

The client secret and client id and subdomain are all correct.

 

[Pabblymember11]

Hey @Jesusmartinez

It seems like you need to provide the Company while creating the person or Company Id.

Further, please check you have mentioned the name of the company and the domain in your Plutio's workspace.

Example-

 

[Hermes]

@Jesusmartinez Pabbly is still in version 1.8 of the api.
To create a person we also have an option to create a person without having to add a company

 

[Jesusmartinez]

@Jesusmartinez Pabbly is still in version 1.8 of the api.
To create a person we also have an option to create a person without having to add a company

Finally got it to work! It might have been the 1.8 vs 1.9 API. Thank you!