Possible on Single Not Multi Image (FB Page)

[smy]

Dear Support,

I've difficulties to upload 'Create Multi Image Post' (2 images) which produced invalid URL error.

However, when I change the method to 'Create Page Photo Post', the link works like a charm.

Why does the image URL on page photo post is producing success result while the multi image produced errors (Save & Send Test Requests) instead?

Please help.

 

[smy]

Here is the image URL in the question above:

https://scontent-sin6-3.cdninstagram.com/v/t51.2885-15/403849415_1111087000256406_3207497841267555582_n.jpg?stp=dst-jpg_e35_p1080x1080&efg=eyJ2ZW5jb2RlX3RhZyI6ImltYWdlX3VybGdlbi4xNDQweDE4MDAuc2RyIn0&_nc_ht=scontent-sin6-3.cdninstagram.com&_nc_cat=106&_nc_ohc=ffrS9qiPfiMAX8m-w9d&edm=AMKDjl4BAAAA&ccb=7-5&ig_cache_key=MzI0MzA3MzQ5OTQ1MDczMjQ1OA%3D%3D.2-ccb7-5&oh=00_AfCCNi0Jn3eQs0RPMmqMAKeR5fWLWXbN3Fj0uyDvWZyJ6A&oe=65813573&_nc_sid=472314

Error message: Make sure your Page post includes an image that can be used in an ad.

Request aborted. This could happen if a dependent request failed or the entire request timed out.
However, the same Image URL above works on "Create Page Photo Post".

Please advice.

 

[mysv]

Yes, it doesn't work with link like that with Multi-Image.

Single image will work though.

Weird but I don't have the explanation.

 

[ArshilAhmad]

Please allow us some time to look into this concern. We will get back to you shortly.

 

[smy]

Thank you for your kind assistance @ArshilAhmad

Looking forward to hear from you soon.

 

[smy]

Here are the images (2 images) which the exact URL can be opened on a normal Chrome browser.

Image #1:

https://scontent-sin6-3.cdninstagram.com/v/t51.2885-15/403849415_1111087000256406_3207497841267555582_n.jpg?stp=dst-jpg_e35_p1080x1080&efg=eyJ2ZW5jb2RlX3RhZyI6ImltYWdlX3VybGdlbi4xNDQweDE4MDAuc2RyIn0&_nc_ht=scontent-sin6-3.cdninstagram.com&_nc_cat=106&_nc_ohc=ffrS9qiPfiMAX8m-w9d&edm=AMKDjl4BAAAA&ccb=7-5&ig_cache_key=MzI0MzA3MzQ5OTQ1MDczMjQ1OA%3D%3D.2-ccb7-5&oh=00_AfCCNi0Jn3eQs0RPMmqMAKeR5fWLWXbN3Fj0uyDvWZyJ6A&oe=65813573&_nc_sid=472314

Image #2:

https://scontent-sin6-4.cdninstagram.com/v/t51.2885-15/405198029_998880127887699_201890648087695939_n.jpg?stp=dst-jpg_e35_p1080x1080&efg=eyJ2ZW5jb2RlX3RhZyI6ImltYWdlX3VybGdlbi4xNDQweDE4MDAuc2RyIn0&_nc_ht=scontent-sin6-4.cdninstagram.com&_nc_cat=103&_nc_ohc=2XuuOT9tyCMAX8YQGbq&edm=AMKDjl4BAAAA&ccb=7-5&ig_cache_key=MzI0MzA3MzQ5OTYzNTEzNTQxNg%3D%3D.2-ccb7-5&oh=00_AfCBFWTl7OYP8X0WOUQdDsCMHHMrXEd5gUA9CvrJP7WDKQ&oe=657FF514&_nc_sid=472314

 

[ArshilAhmad]

Thank you for sharing that. We will get back to you shortly.

 

[smy]

Thank you for sharing that. We will get back to you shortly.

Please let me know if you're able to replicate the error in case you need further details @ArshilAhmad

 

[Arshita]

Hey @smy

Could you please confirm if the Image that you have passed in the Facebook action step is publicly accessible or not?

 

[smy]

Hey @smy

Could you please confirm if the Image that you have passed in the Facebook action step is publicly accessible or not?

Dear @Arshita

Of course it is accessible publicly. You can even open it in an incognito browser.

Your browser showing error when clicking on the link and unable to view the image?

Hope it helps.

 

[Arshita]

When I checked the image URL, it gives me the following error https://scontent-sin6-4.cdninstagra...XEd5gUA9CvrJP7WDKQ&oe=657FF514&_nc_sid=472314

 

[smy]

When I checked the image URL, it gives me the following error https://scontent-sin6-4.cdninstagram.com/v/t51.2885-15/405198029_998880127887699_201890648087695939_n.jpg?stp=dst-jpg_e35_p1080x1080&efg=eyJ2ZW5jb2RlX3RhZyI6ImltYWdlX3VybGdlbi4xNDQweDE4MDAuc2RyIn0&_nc_ht=scontent-sin6-4.cdninstagram.com&_nc_cat=103&_nc_ohc=2XuuOT9tyCMAX8YQGbq&edm=AMKDjl4BAAAA&ccb=7-5&ig_cache_key=MzI0MzA3MzQ5OTYzNTEzNTQxNg==.2-ccb7-5&oh=00_AfCBFWTl7OYP8X0WOUQdDsCMHHMrXEd5gUA9CvrJP7WDKQ&oe=657FF514&_nc_sid=472314

View attachment 35439

But why Pabbly able to run it if I choose "Create Page Photo Post" with the same URL?

 

[Arshita]

We have checked the URL https://scontent-sin6-4.cdninstagra...XEd5gUA9CvrJP7WDKQ&oe=657FF514&_nc_sid=472314 in your workflow, and it is generating an error, indicating that the image URL is not publicly accessible.

I kindly request you to try another image URL and verify. Please ensure that the image is publicly accessible.

 

[smy]

We have checked the URL https://scontent-sin6-4.cdninstagram.com/v/t51.2885-15/405198029_998880127887699_201890648087695939_n.jpg?stp=dst-jpg_e35_p1080x1080&efg=eyJ2ZW5jb2RlX3RhZyI6ImltYWdlX3VybGdlbi4xNDQweDE4MDAuc2RyIn0&_nc_ht=scontent-sin6-4.cdninstagram.com&_nc_cat=103&_nc_ohc=2XuuOT9tyCMAX8YQGbq&edm=AMKDjl4BAAAA&ccb=7-5&ig_cache_key=MzI0MzA3MzQ5OTYzNTEzNTQxNg==.2-ccb7-5&oh=00_AfCBFWTl7OYP8X0WOUQdDsCMHHMrXEd5gUA9CvrJP7WDKQ&oe=657FF514&_nc_sid=472314 in your workflow, and it is generating an error, indicating that the image URL is not publicly accessible.

I kindly request you to try another image URL and verify. Please ensure that the image is publicly accessible.

Ok, thanks again.