Problem starting conversation with Pabbly chatflow

[rfchong]

Hello!

I have noticed that now when a user writes to my Pabbly WhatsApp, the message they send us is repeated twice, and I think that causes the ASSISTANT AI to automatically deactivate, which is causing me problems.

How can this be fixed?

 

[Preeti Paryani]

Hello @rfchong,

We have escalated this concern to our technical team for further review. Please allow us some time, and we will get back to you with updates as soon as we receive them.

 

[Preeti Paryani]

Hello @rfchong,

This issue has been resolved, and we have tested the same. Now the initial message wouldn't appear twice under the chat.