Problem with Contact7, Google Sheet e webhook

[LUMA]

I have a problem with automation from Google Sheets to Webhook.

The automation works like this:

Landing Page with Contact7. Contact7 sends the lead to a Google sheet. Then the automation starts, sending a webhook (which then sends a WhatsApp message).

What's the problem?

If I manually enter the data into the row of the sheet, the automation starts correctly. However, if it is Contact7 that "writes" to the Google sheet, the automation does not start.

I don't understand why, especially since it used to work correctly with Zapier.

What can I do?

 

[ArshilAhmad]

Hi @LUMA,

To make automation work, you need to enable 'Send On Event' if you're manually entering data into your Google Sheets. If the data added to your Google Sheets comes from another API or third party application, you also need to enable 'Auto Send on Schedule'.

Note: If your data is being added from an external source, such as Contact7, your workflow will take up to 1 hour to get triggered.

 

[LUMA]

Oh, ok...

I had only clicked on SEND ON EVENT and not on SCHEDULE. Now I will try this way. Thank you very much