• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Problem with sending data from Woocommerce ==> Zoho Books

powrsteam

Member
So my setup is simple for now:
- Woocommerce
- Pabbly Connect
- Zoho Books

Flow:
1. Woocommerce webhook sends all order data when "order created" event triggers to Pabbly.

2. Pabbly is able to receive the order and show it, no problems till now.

3. Now in the action step, as per this video (
), I am triggering "Get contact by email" by mapping the billing_email from the previous order data, which shows up correctly.

4. However, this is where I don't see any contact ID or anything as seen in the above video. See the two attached files. First is what should be seen as per your video, but check screenshot 2 for what I am getting at this step.

5. If I do proceed ahead with the router step, there is no contact ID to select in the "if customer exists" option. Heck I don't even know if it even exists because the earlier response from Zoho is so vague.

Please help.

All I want to do is create invoices in Zoho books (and preferably mark them as paid) whenever an order is created in Woocommerce.





























Save & Send Test Request
 

Attachments

  • what should be seen.png
    what should be seen.png
    272.8 KB · Views: 85
  • what I am getting.png
    what I am getting.png
    16.8 KB · Views: 102
Top