Problem with Swell abandoned cart webhook

[fisto]

According to Swell support, their abandoned cart is a 3 trigger function. First we need an abandoned cart automation, which gives us the Cart ID, and then we send another API request with the Cart ID to get all the cart data.

The first abandoned cart trigger works, as it returns me the data.id of the abandoned cart. But it is a two-step process after you receive the data from the cart.abandoned event... you need to send a get request to our carts endpoint to fetch the cart details. And that is what is not working for me.

The documentation for this is https://api.swell.store/carts

The pabbly automation is here: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZmMDYzNjA0MzQ1MjZhNTUzNiI_3D_pc

Please assist. Thank you

 

[Pabblymember11]

Hey @fisto

We have integrated a custom API request for Swell into your workflow to address your concerns and retrieve the cart details using the cart ID. Please review the implementation.

 

[fisto]

I am trying to use that Custom API Request, however I still don't see abandoned cart details such as customer name, address, phone number, or email address.

Please assist with this.

 

[ArshilAhmad]

While abandoning the cart, did you fill in the customer details you were looking for?