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Trigger a WA Cloud API Template Message if Abandoned Cart from Shopify is Recovered

sindhiim

Member
Your Task History ID
IjU3NmQwNTZiMDYzNzA0M2M1MjY4NTUzMzUxMzA1MTZiNTQzMSI_3D_pc
Hi Community,

I have successfully setup an abandoned cart recovery Whatsapp template message trigger. However, i want to add additional steps to trigger a message if the abandoned cart is successfully recovered.
 

ArshilAhmad

Moderator
Staff member
Hi @sindhiim,

You can set up a new workflow with 'Order Payment' as your trigger application, but that will capture all order payments, regardless of whether they were payments for abandoned carts or not. It is not possible to specifically capture data when an abandoned cart is successfully recovered.

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