Trigger a WA Cloud API Template Message if Abandoned Cart from Shopify is Recovered

[sindhiim]

Your Task History ID

IjU3NmQwNTZiMDYzNzA0M2M1MjY4NTUzMzUxMzA1MTZiNTQzMSI_3D_pc

Hi Community,

I have successfully setup an abandoned cart recovery Whatsapp template message trigger. However, i want to add additional steps to trigger a message if the abandoned cart is successfully recovered.

 

[ArshilAhmad]

Hi @sindhiim,

You can set up a new workflow with 'Order Payment' as your trigger application, but that will capture all order payments, regardless of whether they were payments for abandoned carts or not. It is not possible to specifically capture data when an abandoned cart is successfully recovered.