I am having repeated problems with my Cloudfill automation in Pabbly. It appears that the data from Pabbly is being received by Cloudfill, but Cloudfill is not returning the PDF location/id. When I replay the workflow step by step it seems to work OK so I'm wondering if its a time-out issue ? This is an ongoing problem and repeats in a number of workflows. Anyone have any suggestions?
-
Instructions to Ask a Question
For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.
We offer seven comprehensive applications designed to help you efficiently manage and grow your business:
- Pabbly Connect
- Pabbly Subscription Billing
- Pabbly Email Marketing
- Pabbly Form Builder
- Pabbly Email Verification
- Pabbly Hook
- Pabbly Chatflow
Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.
-
Problems with Cloudfill Automations
- Thread starter Admiraltk
- Start date
P
Pabblymember11
Guest
Hey @Admiraltk
Could you please share the name of your workflow in which you are facing such an issue?
Could you please share the name of your workflow in which you are facing such an issue?
P
Pabblymember11
Guest
Hey @Admiraltk
We have tested the workflow and fixed the bug. It should be working fine now.
Please check this at your end as well.
We have tested the workflow and fixed the bug. It should be working fine now.
Please check this at your end as well.
Attachments
Last edited by a moderator:
The workflow is Kajabi Purchase in Thrivecart and the router route is Teacher Pack
I have added a text filter between the Cloudfill and SMTP step so an email only gets sent if there is a correct PDF link generated from the Cloudfill step. This is only a temporary fix. As I previously mentioned, if I recapture the webhook and then re-execute the tasks step by step, the workflow works.
So for my reference, was this a bug in Pabbly or in my workflow? The reaon I ask is that I could get it to execute correctly when done manually
P
Pabblymember11
Guest
Hey @Admiraltk
There was a slight issue with the Cloudfill account connection which we resolve by reauthorizing it.
Hopefully, you will not face any such error again.
There was a slight issue with the Cloudfill account connection which we resolve by reauthorizing it.
Hopefully, you will not face any such error again.
