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Problems with Cloudfill Automations

Admiraltk

Member
I am having repeated problems with my Cloudfill automation in Pabbly. It appears that the data from Pabbly is being received by Cloudfill, but Cloudfill is not returning the PDF location/id. When I replay the workflow step by step it seems to work OK so I'm wondering if its a time-out issue ? This is an ongoing problem and repeats in a number of workflows. Anyone have any suggestions?
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Pabblymember11

Guest
Hey @Admiraltk

Could you please share the name of your workflow in which you are facing such an issue?
 
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Pabblymember11

Guest
Hey @Admiraltk

We have tested the workflow and fixed the bug. It should be working fine now.

2021-04-28_15h54_43.png


2021-04-28_15h55_28.png

Please check this at your end as well.
 

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Admiraltk

Member
The workflow is Kajabi Purchase in Thrivecart and the router route is Teacher Pack
I have added a text filter between the Cloudfill and SMTP step so an email only gets sent if there is a correct PDF link generated from the Cloudfill step. This is only a temporary fix. As I previously mentioned, if I recapture the webhook and then re-execute the tasks step by step, the workflow works.
 
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Pabblymember11

Guest
Hey @Admiraltk

There was a slight issue with the Cloudfill account connection which we resolve by reauthorizing it.
Hopefully, you will not face any such error again.
 
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