Razorpay Webhook not triggering in Live Mode or Pabbly not capturing it

[DhruvS06]

My Pabbly workflow captures a response, when I make test payments in Razorpay test mode. However, the workflow is not triggered when I make an actual payment in Razorpay LIVE mode. Please advice.

 

[Pabblymember11]

Hey @DhruvS06

Based on the latest history of your workflow, it is evident that the webhook response has been captured and processed within the workflow.

 

[DhruvS06]

Hey @DhruvS06

Based on the latest history of your workflow, it is evident that the webhook response has been captured and processed within the workflow.

View attachment 40347

Hi @Supreme, this was also a test payment that was captured. Payments either done by me in Live mode or by actual customers are not being captured

 

[Pabblymember11]

Can you please record a short video on how you have configured the webhook URL once so that we can look into it and guide you accordingly?

 

[DhruvS06]

It works now. I created a new workflow to record the video for you but it worked. Not sure what was the issue earlier. Sorry for bothering.

 

[Pabblymember11]

Thanks for the update @DhruvS06