reagardign shopify automation
Status: Open · Asked by Chandan Kale on · 0 views
Hello Chandan,
Thanks for reaching out to us.
Please hard-refresh your browser and check whether this resolves the issue. If the issue persists, please share a short screen recording showing the exact error you are encountering while saving the workflow.
Also, please confirm whether you have the workflow open in multiple browser tabs. Editing the workflow in a single tab helps prevent an older version from overwriting your changes.
In the meantime, you can also try the following:
Open the workflow in an incognito/private window.
Clear your browser cache and cookies, then reload the page.
These steps may help resolve save-related issues.
To assist you effectively, we may need to access your Pabbly Connect account. If you are comfortable with this, please grant us permission by including the following statement in your next email:
"You have my permission to log into my Pabbly Connect account and edit the workflow if required. My registered email address is [your registered email address]."
the issue still persist can. you please book a call as this is pending form2 weeks now .
i am geeting huge loss because of this in busineess
@arshil sir this issue is pending form log time . it making me loss in my business. will you keep let me book a call so we can fix this on quick basis
sir will you please reply
Hello Chandan,
We understand the urgency of resolving this save error.
To get this fixed as quickly as possible, please use the following link to book a screen-sharing call with our team so we can investigate the issue directly in your account: https://www.draftmeet.com/book/lnk_c84e2daea95253d42ba26091bbf5e7c7
Once you have scheduled the call, please let me know, and we will prioritize this for you. We appreciate your patience and look forward to resolving this today.
i have schedule the call sir
sir i joined the call
there is no one in meet
its there some one who can join you sent me link to connenct and there is no one
Hello Chandan,
Our team member has been waiting in the Google Meet call to assist you. It is possible there was a slight mix-up with the meeting room or a temporary connection sync issue on your end.
Please click the link below and join the meeting now so our team can immediately look into your workflow and resolve the issue for you:
https://meet.google.com/qrc-drvh-vgn?authuser=0
We are already on the call and waiting for you to join.
Thanks & Regards,
Shekh Dilshekh
Customer Support Specialist
🎉Black Friday Early Access
let me in sir
i am waiting
Hello Chandan,
Thank you for connecting with us for the meeting.
We have escalated your concern to our technical team and shared all the details and findings we discussed during the meeting. Please rest assured that as soon as we receive any update regarding this issue, we will reach out to you directly.
We truly appreciate your patience and understanding in the meantime.
Thanks & Regards,
Shekh Dilshekh
Customer Support Specialist
🎉Black Friday Early AccessHello Chandan,
Thank you so much for your patience while we worked on the reported issue.
We’re glad to inform you that the issue has now been fixed. The error occurred because an emoji was included in the name of specific product, which the New Workflow Builder was not handling correctly.
Our team has fixed the issue, and we have also tested the setup from our end. The filter condition is now being applied and saved successfully.
We kindly request you to check the filter condition from your end and confirm whether it is now working as expected.
If you face any further issues, please feel free to reach out to us. We’ll be happy to assist you.
Thanks & Regards,
Shekh Dilshekh
Customer Support Specialist
🎉Black Friday Early AccessHello Chandan,
This is a follow-up regarding the reported workflow issue.
As shared earlier, the issue was resolved by our team, and the filter condition was tested successfully from our end. The issue was caused by an emoji in the product name, which was not being handled correctly by the New Workflow Builder.
Kindly check the filter condition from your end and confirm whether it is now working as expected.
If you are still facing any issues, please share the details with us so we can assist you further.
Thanks & Regards,
Shekh Dilshekh
Customer Support Specialist
🎉Black Friday Early Access
Hello!
It seems that the matter has been resolved, as we haven’t received any further queries from your side.
If there are any other concerns, please do let us know. We will be happy to assist you.