Receiving Error for Webhook Response

[Jonathan So]

Hello support,

I have create a live lead form, and set up Pabbly workflow, but when tracking webhook response, I am receiving this error.

 

[Supreme]

Kindly re-connect your Facebook account once, as we can see your Lead Ad form is not visible on the triggers dropdown.

Please try again and make sure that you are connecting the Facebook account in which you have Facebook lead Ad.

Also, confirm if you have provided proper access to the lead form for FB pages -

Access your account's settings to confirm the connected account has the correct 'Manage Page' permissions and then re-connect your account. You directly check whether you provided all permission to Pabbly Connect for all Facebook pages from here -

Log into Facebook

Log into Facebook to start sharing and connecting with your friends, family, and people you know.

www.facebook.com

 

[Jonathan So]

Sorry, I don't understand what you mean by I'm not connecting the Facebook account. As you can see, I have already chosen the account and lead gen form I want to use

 

[Jonathan So]

Also, I have already connected Pabbly to my Facebook profile with full permissions

 

[Supreme]

Hey @Jonathan So

We have tried the "Facebook Lead Ads: New Lead" trigger event and it captured the test data successfully. Seems like you haven't created a new lead from your Lead Ad form.