Receiving "Top Level Comment ID is Required" when setting up a Facebook comment automation

[mohammed]

Hi, Any updates on this?
I am in a similar position where pages under my meta business manager account do not show up in the Facebook pages dropdown, even though I am the owner of the pages. I don't have the option of using Instagram as we have not created Instagram accounts for those facebook pages.

 

[mohammed]

Hi,
I've set up an automation for a second page that I own. When I get to the final step of setting up facebook/chatgpt comment automation, and hit save and send test request, i get a popup saying: Top Level Comment ID is Required
However, I have selected the Comment ID. What am I doing wrong?

 

[Pabblymember11]

Hey @mohammed

Can you please share the workflow URL once in which you have tried the same so that we can look into it?

 

[mohammed]

My apologies; just figured out how to share the URL:

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

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NOTE: In this situation, I am unable to add the page that is under our business manager even though I am an admin

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

NOTE: IN this situation, I have put together the workflow but at the end, I am unable to save and complete the flow as I get the message: "Top Level Comment ID is Required"

 

[mohammed]

Hi, any updates?

 

[Pabblymember11]

Hey @mohammed

We cannot see any action step in your workflow where you have mentioned the Comment ID fields in your workflow.