recent task was not executed due to following error

[Ruchir1214]

This email is to notify you that for the workflow "Guajarati Message Workflow" , a recent task was not executed due to following error -​

Task History ID: IjU3NjAwNTZkMDYzMTA0MzI1MjZhNTUzZDUxMzI1MTY3NTQzOCI_3D_pc
Step Name: WhatsApp Cloud API > Send Template Message
Connection Name: WhatsApp Cloud API #1

My messages are not being sent, what solution can you give me for this?

 

[Arshita]

Hey @Ruchir1214

Upon reviewing your workflow, it seems that you are encountering an issue where you are receiving an invalid phone number from the above webhook response. As a result, you are experiencing issues with invalid parameters since the WhatsApp response cannot be successfully sent due to the invalid number.

We have conducted testing on your account and this appears to be the root cause of the issue.

To resolve this, we recommend that you try re-executing the task and inputting a valid phone number. This should enable your workflow to execute correctly.
If you encounter any further issues, please let us know and we will assist you accordingly.