Recurring subscription for Malaysia

[abular]

Hi,

I have a question regarding the recurring subscription payment.

We have a service that offer monthly and yearly subscription plan.

We want to use pabbly to manage the affiliate system and subscription billing via Malaysian payment gateway.

My questions:

1. We already have a Billplz account (Malaysia payment gateway). In my understanding, the recurring subscription will only works if the customer select Credit/Debit card payment method. Is it correct? because, if they select FPX (online banking) then it will be one time payment only. Because FPX need a confirmation on each transaction like TAC/secure verification via app.

How about e-wallet like grabpay?

What I mention above is all the options that Billplz have, which are FPX (online banking), Credit/debit card, ewallet.

Thank you

 

[PabblyMember2]

Hello,
With Billplz payment gateway, for every recurring payment, a payable invoice will be sent to the customer, regardless of the payment method selected for the payment.

 

[abular]

Hello,
With Billplz payment gateway, for every recurring payment, a payable invoice will be sent to the customer, regardless of the payment method selected for the payment.

Hi,
What is the flow, and how long is the waiting time if the customer has a pending action to pay the renewal subscription?

What kind of reminder does Pabbly have to remind the user for the upcoming renewal, grace period ?

Thank you

 

[PabblyMember2]

Pabbly has a dunning management system. So, you can set the notification email and frequency according to you.
If the payment is not made on the due date then you can start sending the reminder emails the next day.
Here is how it works -

 

[abular]

Hi,

We want to use this subscription billing + Affiliate management

What happen if the subscription cancelled (manual cancellation based on user request) or expired after a few try of charges then after a few weeks the same customer want to buy the subscription again.

Is it the 1st affiliate will get the commission or it will be based on the new affiliate agent id?

Thank you

 

[MukeshR]

Hello Abular,
Greetings !!

Thank you for contacting us.
We kindly request you to schedule a call with our team. This would enable us to better understand your use case in detail and provide you with an accurate resolution to the query you've asked.

Use the link below to schedule a call with our team at your convenience.
https://calendly.com/pabblyteam/pabblysubscriptionbilling?month=2023-04

Thanks & Regards,
Mukesh
Pabbly Team

 

[abular]

sure, i've setup the meeting.

Thanks

 

[Pabblymember14]

Hello Abular,

I hope we have resolve all your queries in the call itself.

If you have further queries, please let me know.