REFUND PLEASE

Status: Closed Β· Asked by Raymond St Clair on Β· 0 views

Raymond St Clair β€” Question Β·
I paid for Pabbly form builder tonight only to discover I'm limited to the amount of actions I can perform every month.

I found another way to do what I need to do with my huge lists.

Please refund

Thanks

Pabbly Support β€” Reply Β·

Dear Raymond,

Thank you for contacting Pabbly Support.

We have reviewed your account and confirmed your purchase of the Pabbly Form Builder Monthly Plan - Standard ($19.00).

Before we proceed with processing your refund request, could you please share a bit more feedback regarding the features or capabilities you were expecting? Understanding your specific requirements helps us improve our service and see if there might be an alternative solution or setup within Pabbly that fits your needs.

If you still prefer to proceed with the refund, just let us know, and we will process it for you according to our policy.

Looking forward to your reply.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
πŸ‘‰ Rate your support

Raymond St Clair β€” Reply Β·
If I buy a form builder I don’t expect to have to pay for that form to be able to receive submissions then put those into Pabbly Email marketing.

Yes you have a free tier on Pabbly connect but its not going to be anywhere near what I need.

So I’m using a google form instead

Please Refund


On 7 Aug 2026, at 06:10, Pabbly Support <support@pabbly.com> wrote:

Dear Raymond,

Thank you for contacting Pabbly Support.

We have reviewed your account and confirmed your purchase of the Pabbly Form Builder Monthly Plan - Standard ($19.00).

Before we proceed with processing your refund request, could you please share a bit more feedback regarding the features or capabilities you were expecting? Understanding your specific requirements helps us improve our service and see if there might be an alternative solution or setup within Pabbly that fits your needs.

If you still prefer to proceed with the refund, just let us know, and we will process it for you according to our policy.

Looking forward to your reply.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
πŸ‘‰ Rate your support


Pabbly Support β€” Reply Β·

Hi Raymond,

Thank you for providing those details.

Since you are using both Pabbly Form Builder and Pabbly Email Marketing, I wanted to share a solution that might be a much better fit for your requirements: Pabbly Plus.

1. The Pabbly Plus Option

With the Pabbly Plus Plan, you get access to all Pabbly applications (Pabbly Form Builder, Pabbly Email Marketing, Pabbly Connect, and more) under a single package with unlimited tasks/actions. This completely eliminates individual task limits across your workflows so you can handle large contact lists and high submission volumes seamlessly.

2. If You Choose to Use Google Forms

If you still prefer using Google Forms, you will still need an automation workflow to pass those submissions into Pabbly Email Marketing.

To connect Google Forms/Google Sheets to Pabbly Email Marketing:

  • You will still need an integration tool like Pabbly Connect (or another platform) to trigger on new Google Form submissions/Google Sheet entries and automatically add contacts to your email lists in Pabbly Email Marketing.

  • Depending on your lead volume, standard action limits would still apply unless you are on a plan like Pabbly Plus that supports your volume needs.

Please let us know if you would like to explore upgrading to Pabbly Plus so we can set up an unlimited workflow for you, or if you would still like us to proceed directly with processing your refund.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
πŸ‘‰ Rate your support

Raymond St Clair β€” Reply Β·
No thanks refund please

On 7 Aug 2026, at 12:22, Pabbly Support <support@pabbly.com> wrote:

Hi Raymond,

Thank you for providing those details.

Since you are using both Pabbly Form Builder and Pabbly Email Marketing, I wanted to share a solution that might be a much better fit for your requirements: Pabbly Plus.

1. The Pabbly Plus Option

With the Pabbly Plus Plan, you get access to all Pabbly applications (Pabbly Form Builder, Pabbly Email Marketing, Pabbly Connect, and more) under a single package with unlimited tasks/actions. This completely eliminates individual task limits across your workflows so you can handle large contact lists and high submission volumes seamlessly.

2. If You Choose to Use Google Forms

If you still prefer using Google Forms, you will still need an automation workflow to pass those submissions into Pabbly Email Marketing.

To connect Google Forms/Google Sheets to Pabbly Email Marketing:

  • You will still need an integration tool like Pabbly Connect (or another platform) to trigger on new Google Form submissions/Google Sheet entries and automatically add contacts to your email lists in Pabbly Email Marketing.

  • Depending on your lead volume, standard action limits would still apply unless you are on a plan like Pabbly Plus that supports your volume needs.

Please let us know if you would like to explore upgrading to Pabbly Plus so we can set up an unlimited workflow for you, or if you would still like us to proceed directly with processing your refund.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
πŸ‘‰ Rate your support


Pabbly Support β€” Reply Β·

Hi Raymond,

Thank you for confirming.

We have initiated the full refund for your purchase of the Pabbly Form Builder Monthly Plan. The refunded amount should reflect back in your original payment method within 5 to 7 business days, depending on your bank's processing times.

Thank you for trying out Pabbly, and please feel free to reach out if you ever need assistance in the future!

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
πŸ‘‰ Rate your support

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