router condition not working as expected

[Guugly Wuugly]

Your Task History ID

IjU3NjAwNTZmMDYzZTA0M2Q1MjZlNTUzYzUxMzE1MTYyNTQzOCI_3D_pc

I've flow where 'existing customer' or 'customer does not exist' condition needs to be checked for zoho invoice creation, however both conditions are not executing as expected.

 

[Supreme]

Hey @Guugly Wuugly

We have made a slight change in the filter action step conditions, please check it once and try the workflow.

 

[Guugly Wuugly]

Thank you team, I see the condition is now pass.
Now I can see , below details for the create invoice step fro the same flow
"IGST has to be applied as this is an interstate transaction"
code - 3032

 

[Supreme]

Hey @Guugly Wuugly

Seems like you haven't configured the GST Settings in Zoho Books, the individual taxes such as SGST and CGST with standard rates and tax groups based on GST rate slabs will also be auto-populated.

So, kindly check from your Zoho Books account and do the configuration for tax accordingly in the action step of Zoho Invoices.