• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

  • Due to Diwali and Bhai Dooj celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Friday, 24th October 2025.

Salesforce Update Contact Not Always Triggering

Your Task History ID
IjU3NmMwNTZlMDYzNzA0MzQ1MjZiNTUzNDUxMzQ1MTY2NTQzNCI_3D_pc
Hello,

I have a couple flows I'm trying to trigger when a SalesForce Contact is Updated. I'm using the Trigger: Update Contact. But it only seems to be triggering for records that were recently created. When I update my test record, the workflow does not trigger. Both flows are bringing in the same handful of new records, but no updated records. I'll like a task history in case it's helpful. What can I do to get this to trigger properly? Am I using the wrong trigger?
 

ArshilAhmad

Well-known member
Staff member
Hi @iRestAdmin,

IjU3NmMwNTZlMDYzNzA0Mzc1MjZkNTUzYzUxMzc1MTYwNTQzNyI_3D_pc

Your latest Task History ID suggests that the update in contact is triggering your workflow.
1714164054648.png
 
Thanks for the reply, @ArshilAhmad. Yes, I just tried updating my test contact and the flows appear to have triggered as they should. It's a mystery why that didn't work earlier. I did try reconnecting the trigger after I posted my original question to the forum. So unless you did something, that may have done the trick. I'll do a bit more testing next week to make sure it's working.
 
Top