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Salesforce Update Contact Not Always Triggering

Your Task History ID
IjU3NmMwNTZlMDYzNzA0MzQ1MjZiNTUzNDUxMzQ1MTY2NTQzNCI_3D_pc
Hello,

I have a couple flows I'm trying to trigger when a SalesForce Contact is Updated. I'm using the Trigger: Update Contact. But it only seems to be triggering for records that were recently created. When I update my test record, the workflow does not trigger. Both flows are bringing in the same handful of new records, but no updated records. I'll like a task history in case it's helpful. What can I do to get this to trigger properly? Am I using the wrong trigger?
 

ArshilAhmad

Moderator
Staff member
Hi @iRestAdmin,

IjU3NmMwNTZlMDYzNzA0Mzc1MjZkNTUzYzUxMzc1MTYwNTQzNyI_3D_pc

Your latest Task History ID suggests that the update in contact is triggering your workflow.
1714164054648.png
 
Thanks for the reply, @ArshilAhmad. Yes, I just tried updating my test contact and the flows appear to have triggered as they should. It's a mystery why that didn't work earlier. I did try reconnecting the trigger after I posted my original question to the forum. So unless you did something, that may have done the trick. I'll do a bit more testing next week to make sure it's working.
 
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