Sending data from stackby to encharge with Api connection

[humantab]

Sending data from stackby to encharge with Api connection

The connection is complete.

But the problem is that the information sent is not complete. lost data

(although most of the information is complete)

What is this problem? and how to fix it

 

[Pabblymember11]

Hey @humantab

We cross-checked over your history logs and it seems like for those executions the phone number didn't come in from your Stackby and because of that missing field, encharge action event didn't get the phone number to save.

You can also check this in your workflow's history section.

 

[humantab]

thank you.