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Service invoked too many times for one day: email.

ichilddev

Member
Dear Support,

Why are we getting this response for the past 2 days? Please check on the

Task ID: IjU3NjUwNTZlMDYzNjA0MzA1MjY1NTUzNDUxMzY1MTZhNTQzODBmMzIi_pc
Task Name: Send Candidate PIA Email

The last email send out successfully was 25 Feb 1326hrs (SG Time)
 

ichilddev

Member
Dear Support,

Why are we getting this response for the past 2 days? Please check on the

Task ID: IjU3NjUwNTZlMDYzNjA0MzA1MjY1NTUzNDUxMzY1MTZhNTQzODBmMzIi_pc
Task Name: Send Candidate PIA Email

The last email send out successfully was 25 Feb 1326hrs (SG Time)
 

ichilddev

Member
Hi Support. We have been through this before. Check your records.
We have restricted to 50 emails address per email. What could still be the cause?
2 days we have refined from sending using Pabbly work task, but sending directly from Gmail. AFter 2 days on the first attempt, there's only 600 email address, split 50 email address each.


If you check this Task ID: IjU3NjUwNTZmMDYzZjA0M2Q1MjZjNTUzNjUxMzc1MTZiNTQzNjBmMzIi_pc, clearly there's only 356 email, and we have split the task into 20 sets.

We also have a Google Workspace account:
Google Workspace account.png


Kindly advise?
 
Last edited:

ichilddev

Member
Dear Support,

Further to the above, we have tried this morning at 920am Singapore time.
Refer to Task History ID - IjU3NjUwNTZlMDYzNjA0MzI1MjZhNTUzNzUxMzQ1MTYyNTQzNzBmMzEi_pc
The first 50 emails was sent out. Subsequently error.


Batch 2 onwards error.png
 

Preeti Paryani

Well-known member
Staff member
Hello @ichilddev,

It appears that Gmail has recently updated its quota and sending limits. As per the latest changes, the sending limit for App Script-based projects has been reduced to 50 emails per day. Due to this restriction, you may only be able to send the first few emails successfully before reaching the limit.
 

ichilddev

Member
Hi. How do i increase this allowance?
I have checked with google one customer service, Not sure what to ask them.

Google Reply.jpg


How do I:
1. Increase in the Sending Limit for App SCript-based projects?
2. This Sending Limit is based on my google account that connect to the google api in the Pabbly API task?
 

ichilddev

Member
Hello @ichilddev,

It appears that Gmail has recently updated its quota and sending limits. As per the latest changes, the sending limit for App Script-based projects has been reduced to 50 emails per day. Due to this restriction, you may only be able to send the first few emails successfully before reaching the limit.
Are you able to direct me to the page you saw this update so that i can check with google support.

Appreciate.
 

ArshilAhmad

Moderator
Staff member
Hi. How do i increase this allowance?
I have checked with google one customer service, Not sure what to ask them.

View attachment 53662

How do I:
1. Increase in the Sending Limit for App SCript-based projects?
You will need to contact Google's support team regarding this concern.

2. This Sending Limit is based on my google account that connect to the google api in the Pabbly API task?
Yes, the sending limit is specific to each Google account.


Are you able to direct me to the page you saw this update so that i can check with google support.

Appreciate.
You can find the quota limit here on this page.
1740771808557.png
 

ichilddev

Member
Hello @ichilddev,

It appears that Gmail has recently updated its quota and sending limits. As per the latest changes, the sending limit for App Script-based projects has been reduced to 50 emails per day. Due to this restriction, you may only be able to send the first few emails successfully before reaching the limit.
50 scripts a day = 50 emails a day?


Yes, the sending limit is specific to each Google account.



You can find the quota limit here on this page.
View attachment 53669


50 scripts a day = 50 emails a day?
Please take a SERIOUS look at the task error ID. The task ONLY send 1 email with 50 email recipients (which is allowed in the quota limit) using 1 script call (1 task per call right? )
 

Preeti Paryani

Well-known member
Staff member
Hello @ichilddev,

As per the quota limit, you can only send emails to 50 recipients per day. Even if you are sending one email with multiple recipients, the total recipient count still applies to the daily limit.

Let us know if you need further clarification.
 

ichilddev

Member
Hello @ichilddev,

As per the quota limit, you can only send emails to 50 recipients per day. Even if you are sending one email with multiple recipients, the total recipient count still applies to the daily limit.

Let us know if you need further clarification.
On the same page : https://developers.google.com/apps-script/guides/services/quotas
The recipients per day with Google WorkSpace is 1500 recipients per day.

Email Recipients.jpg


Aside to your explanation, do you mean whenever we use Pabbly Google Send Email V2, each recipients will invoke 1 SCript Call? It does not make sense!

One Task Equivalent to 50 Scripts Call.jpg


One task equivalent to 50 scripts call???
 

ichilddev

Member
I have asked Grok 3.0 the following and the response:


Please keep this conversation open as I am sharing this conversation with the Google Workspace Support team. Don't wish to reiterate the whole issue again.
 
Last edited:

ichilddev

Member
On the same page : https://developers.google.com/apps-script/guides/services/quotas
The recipients per day with Google WorkSpace is 1500 recipients per day.

View attachment 53710

Aside to your explanation, do you mean whenever we use Pabbly Google Send Email V2, each recipients will invoke 1 SCript Call? It does not make sense!

View attachment 53709

One task equivalent to 50 scripts call???
Hi any updates on this?

Any suggestion if Pabbly SMTP email has been upgraded?
 

ichilddev

Member
Dear support.

We actually have a email gateway runs on SMTP. But so far your SMTP kept rejecting our gateway variables. Is there any other SMTP gateways you can suggest to be workable?
 

Preeti Paryani

Well-known member
Staff member
Hello @ichilddev,

Our team is currently investigating the issue related to SMTP by Pabbly. At the moment, we do not have any alternative SMTP recommendations. Please allow us some time, and we will get back to you with an update soon.
 

Preeti Paryani

Well-known member
Staff member
Hello @ichilddev,

Please try whitelisting the below IP address for your SMTP server and let us know if it helps resolve the issue with SMTP by Pabbly.

IP Address - 44.224.102.169
 

ichilddev

Member
Hello @ichilddev,

Please try whitelisting the below IP address for your SMTP server and let us know if it helps resolve the issue with SMTP by Pabbly.

IP Address - 44.224.102.169

Hi

The reply from our service vendor:

No, that is not possible. This is because there isn't an IP blocking system on your eBlaster to begin with, so we can't whitelist something when there's no system that is blacklisting their IP. I've read the link you've provided and a check on our logs shows the following:

2025-03-10 15:55:57 [533] SMTP connection from [44.224.102.169]:41046 I=[203.175.169.103]:25 (TCP/IP connection count = 6)
2025-03-10 15:55:58 [22827] TLS error on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:41046 I=[203.175.169.103]:25 (SSL_accept): error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number
2025-03-10 16:00:29 [533] SMTP connection from [44.224.102.169]:46086 I=[203.175.169.103]:25 (TCP/IP connection count = 8)
2025-03-10 16:00:30 [22916] TLS error on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:46086 I=[203.175.169.103]:25 (SSL_accept): error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number
2025-03-10 16:00:58 [22827] SMTP command timeout on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:41046 I=[203.175.169.103]:25
2025-03-10 16:05:30 [22916] SMTP command timeout on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:46086 I=[203.175.169.103]:25
2025-03-10 18:23:33 [533] SMTP connection from [44.224.102.169]:37598 I=[203.175.169.103]:25 (TCP/IP connection count = 7)
2025-03-10 18:23:34 [26210] TLS error on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:37598 I=[203.175.169.103]:25 (SSL_accept): error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number
2025-03-10 18:24:11 [533] SMTP connection from [44.224.102.169]:46038 I=[203.175.169.103]:25 (TCP/IP connection count = 7)
2025-03-10 18:24:11 [26222] TLS error on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:46038 I=[203.175.169.103]:25 (SSL_accept): error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number
2025-03-10 18:28:34 [26210] SMTP command timeout on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:37598 I=[203.175.169.103]:25
2025-03-10 18:29:12 [26222] SMTP command timeout on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:46038 I=[203.175.169.103]:25
2025-03-10 18:33:44 [533] SMTP connection from [44.224.102.169]:45820 I=[203.175.169.103]:25 (TCP/IP connection count = 6)
2025-03-10 18:33:45 [26399] TLS error on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:45820 I=[203.175.169.103]:25 (SSL_accept): error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number
2025-03-10 18:38:45 [26399] SMTP command timeout on connection from ec2-44-224-102-169.us-west-2.compute.amazonaws.com (connect.pabbly.com) [44.224.102.169]:45820 I=[203.175.169.103]:25

The SMTP timeouts there are paired with TLS and SSL errors. Please note that your eBlaster service does not support any form of SSL or TLS. I would suggest asking Pabbly to see if they can turn off SSL or TLS when sending through it. If you do need to have SSL or TLS enabled, then I'm afraid you won't be able to use our eBlaster service for this.
 
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