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shopify - no product ID found

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adik1008@

Member
I connected shopify but I cannot find product IDs, it's as if connection didn't work. can you help?


Screenshot 2024-02-22 at 23.16.17.png
 

ArshilAhmad

Well-known member
Staff member
Hi @adik1008@,

The issue appears to be related to you not having permissions to fetch or view the Products.

1708641193098.png



Please follow the exact steps given in the video shared below, establish a new connection with your Shopify account and see if that fixes your issue. (Skip to 7:31)
 

adik1008@

Member
Hello Arshil

I think it got fixed on it's own. can I ask you:
Is it possible to push thrivecart weekly/monthly subscription to Shopify?

or it just work for single orders?
I've tried with daily and it failed, but maybe because the timeframe is too short?


thanks Arshil!
 

ArshilAhmad

Well-known member
Staff member
Your query is being addressed on this thread.
 
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