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shopify - no product ID found

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adik1008@

Member
I connected shopify but I cannot find product IDs, it's as if connection didn't work. can you help?


Screenshot 2024-02-22 at 23.16.17.png
 

ArshilAhmad

Moderator
Staff member
Hi @adik1008@,

The issue appears to be related to you not having permissions to fetch or view the Products.

1708641193098.png



Please follow the exact steps given in the video shared below, establish a new connection with your Shopify account and see if that fixes your issue. (Skip to 7:31)
 

adik1008@

Member
Hello Arshil

I think it got fixed on it's own. can I ask you:
Is it possible to push thrivecart weekly/monthly subscription to Shopify?

or it just work for single orders?
I've tried with daily and it failed, but maybe because the timeframe is too short?


thanks Arshil!
 

ArshilAhmad

Moderator
Staff member
Your query is being addressed on this thread.
 
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