Shopify Order conecction problem

[Meti]

Hey everyone, I connected Trello to Shopify so my team can view orders directly in Trello.

My customers need to add a picture in an order. However, I can't get the image to transfer to Trello as well :/

Can you guys please check this?

Kind regards
Muhamet Rama

 

[Pabblymember11]

Hey @Meti

Could you please share the name of the workflow in which you want to pass the image? So that we can look into it and can guide you accordingly.

 

[Meti]

Hey my friend, the workflow is „Shopify Connection“ please let me know if i can help u with more

Best
Meti

 

[Pabblymember11]

Hey @Meti

Could you please elaborate on your concern once with the help of a short recorded video?

Further, you can add an image URL in the "Source URL" field of the Shopify action step.

 

[Meti]

Hey my friend,

Here is the video, i hope u can help me

 

[Pabblymember11]

Hey @Meti

We have tried a similar usecase with the workflow at our end and it is populating the Image URL correctly.

You can check the following screenshot -

 

[Meti]

Oh, should i do a test order to check, if its working now?

 

[Pabblymember11]

Hey @Meti

should i do a test order to check, if its working now?

Kindly reconnect the action step then try again and let us know if that works for you.

 

[Meti]

All richt so if i understand it well u guys change something on my workflow right?

 

[Meti]

Hey, i turn my workflow off and on again but it still dont work sadly :/

 

[Meti]

And i clone the action step and delete the old one and the pictures still dont get into the card :/

 

[Pabbly13]

Hey @Meti !

We have replied back over ticket 321972

Kindly check and let us know.