Slack Thread Message Not Working via Pabbly API

Status: Open · Asked by Ojasv Quickship on · 0 views

Ojasv Quickship — Question ·

Dear Pabbly Support Team,

We are integrating our custom Slack app QS-Buddy with Pabbly Connect using the Slack Web API.


The API request to:

https://slack.com/api/chat.postMessage


is working successfully for normal channel messages and returns:

ok = true


However, when we pass the parent message timestamp using the parameter:

thread_ts


the message is still posted as a new top-level message instead of appearing as a reply in the existing Slack thread.


We have already verified the following:


  • 1. Correct Slack Channel ID is being passed.
  • 2. Correct parent message ts is being used as thread_ts.
  • 3. The timestamp is stored as plain text in Google Sheets.
  • 4. QS-Buddy has the required Slack permissions and is already added to the private channel.
  • 5. API response is successful with ok = true.
  • 6. The response does not show message.thread_ts, which suggests the thread_ts value may not be reaching Slack correctly.
  • 7. We also see a missing_charset warning, although the API call itself succeeds.


We have tried both:

  • 1. Standard API request with parameters
  • 2. Custom Request with JSON payload


but the Slack thread reply is still not working.


Please advise the correct Pabbly configuration to send a Slack chat.postMessage request with thread_ts so the message is posted inside the existing thread.


I will attach screenshots of the request, API response, Slack message link, and task history for reference.


Thanks & Regards,
Ojasv

QuickShip Global Express

image.pngimage.png

Back to all forum threads · Log in to reply