• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $149 (🏆Lifetime Access) - View offer

SMTP not sending emails to GMAIL

Dear Pabbly Team

I am doing Pabbly Automation with Facebook leads & SMTP, the Use case is:

For Every Facebook lead generated send an auto email to the Facebook lead

I have set up the SMTP with port 465 and SSL / NONE (Tried both) encryption

Email is not going to anyone with a gmail id, email is going to other custom domains

though it is showing in History that the email has gone to gmail, but it does not reach the gmail account
I have checked all gmail folders including spam

Tried TLS with a 587 port and encryption type respectively.
Still it is not going to gmail. It is going to other servers

Can we come on a video call ?