SMTP not sending emails to GMAIL

[Siddarth_Jaiswal]

Dear Pabbly Team

I am doing Pabbly Automation with Facebook leads & SMTP, the Use case is:

For Every Facebook lead generated send an auto email to the Facebook lead

I have set up the SMTP with port 465 and SSL / NONE (Tried both) encryption

Email is not going to anyone with a gmail id, email is going to other custom domains

though it is showing in History that the email has gone to gmail, but it does not reach the gmail account
I have checked all gmail folders including spam

 

[Supreme]

Hey @Siddarth_Jaiswal

Please make sure that you are entering the correct SMTP credentials as the error details mention the connection is not able to be established with the details you have entered.

Troubleshooting · PHPMailer/PHPMailer Wiki

The classic email sending library for PHP. Contribute to PHPMailer/PHPMailer development by creating an account on GitHub.

github.com

 

[Siddarth_Jaiswal]

Yes Sir,
I am entering the correct smtp details, which is why in the attachment screenshot of pabbly (History) it is showing success
Mails are not going to Gmail, they are going to custom domain such as [email protected]
it is not going to [email protected]

 

[Supreme]

Yes Sir,
I am entering the correct smtp details, which is why in the attachment screenshot of pabbly (History) it is showing success
Mails are not going to Gmail, they are going to custom domain such as [email protected]
it is not going to [email protected]

Please try TLS with a 587 port and encryption type respectively.

 

[Siddarth_Jaiswal]

Tried TLS with a 587 port and encryption type respectively.
Still it is not going to gmail. It is going to other servers

Can we come on a video call ?

 

[Supreme]

Please allow us some time, we are currently looking into it.