Stripe abandoned purchases

[javiermarcon]

hello, I need to make an automation to get the data when a stripe payment in a stripe payment link or cart is not finished. I.e. A customer gets the payment link but never ends the payment (by closing the payment page or because of timeout). How can I automate this?

 

[Himesh]

Hello @javiermarcon
Find this official webhook doc of stripe: https://stripe.com/docs/webhooks
and use below event

 

[javiermarcon]

Thanks, I have tried your suggestion but never happens regardless the events checkout.session.expired and charge.expired are enabled in the webhook.

 

[ArshilAhmad]

Please read the API documentation shared below and check if it contains a Webhook event that suits your use case.

Stripe API reference – Types of events – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

stripe.com