Stripe Card Details Not Loading on Checkout

sven-bo

Member
A customer reports an issue with the Stripe credit card checkout.

When the checkout modal opens, the Card Details section stays blank. The fields are visible but cannot be clicked or filled.
This prevents the customer from entering any card information.

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Details:
  • Payment method: Stripe credit card
  • Customer location: Turkey
Can you please check if this is a known Stripe or Pabbly issue, possibly related to region, browser, or Stripe Elements loading?

Here is the checkout link: https://checkout.pythonandvba.com/subscribe/68009141e25117a61b8c2476/1-month-license

Note: I cannot replicate the issue on my end. It works fine for me, but the customer has the issue.

Thanks,
Sven
 
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