Subscription has been cancelled due to low balance on the card

Hi Hasan,

Thank you for reaching out to Pabbly Support.

Once a subscription is automatically canceled following multiple payment retries, our system cannot directly reactivate or resume that previous plan.

To restore your service, please purchase a new plan directly from our Pricing Page. Your new subscription will activate immediately upon successful payment.

Please let us know if you have any questions or need assistance during checkout!

Hasan Rasel:
Our subscription has been cancelled after multiple failed payment. We have top up the card. Please reactive the subscription

Hasan Rasel:
Our subscription has been cancelled after multiple failed payment. We have top up the card. Please reactive the subscription

Goedemorgen,

Mijn excuses, dit is samengevallen met een verrekening waardoor er niet genoeg saldo op stond.
Als ik een nieuw abbonement activeer is mijn oude account met instellingen dan ook weer geactiveerd?

Hasan Rasel:
Our subscription has been cancelled after multiple failed payment. We have top up the card. Please reactive the subscription

Goedemorgen, dit wil ik graag dubbelchecken want de factuur waar u het over heeft is al op 26 juli betaald.
Ik begrijp de berichtgeving niet en wil graag weten of mijn abbonement nu goed gekoppeld staat of nog op geannuleerd staat

Hello Carolien,

Thank you for following up with us.

If you purchase a new subscription using your existing email address ([email hidden]), all your existing account settings, workflows, webhooks, and historical data will remain intact. Buying a new plan simply reactivates the account features—it does not wipe out your previous configuration.

Please let us know if you run into any issues during checkout!