Tally problem

[Kevin J]

Hello I have open a topic last week about a problem with tally webhook, but this has been closed. I steel have problem with my workflow and I have contact Tally who tell me that nothing has change at their side. When I try to capture picklist responses only the 2nd pick list is working the other does not seem to be taken into account. So behind my mapping can't work because the webhook doesn't catch the responses of the other picklist of my form.
Check the picture you will see my formular and check the webhook response their is no picklist response, before all the responses was ok for picklist or not

 

[Himesh]

Hello @Kevin J ,
Please refer this video. You'll get figure out this problem is from pabbly connect or from tally. Refer below video.

In your tally form use webhook. Site's webhook.

If you are unable to solve it let me know we'll have free zoom call. FYI I'm not from pabbly connect team. I'm an automation freelancer who helps other pabbly users.

 

[Kevin J]

The webhook looks like the same that pabbly receive, I think it's not comming from your side but tally say that is not from their side too ahah.
I'm waiting from them to giving me a answer asap because all my workflow are down now --'.

Thank's

 

[Kevin J]

Hi, this is what tally support send me they tell that they send correctly the webhook and nothing is wrong from their side.

 

[Himesh]

Hello @Kevin J , can you ping me so we can have zoom it'll be better I can see what data they are sending. And don't worry it's free.

 

[Kevin J]

Yes sure were can I call you ?

 

[Himesh]

You can ping me in facebook(https://www.facebook.com/himeshsoni07) or send me an email([email protected]). I'll share zoom link.