tasks not running

[aristosv]

My tasks are not running, and I suspect it has something to do with a delay trigger.

I want to send an sms 24 hours and 1 hour before a google calendar event. I created the workflows as advised in these forums but the tasks are not working.

I suspect it has something to do with the delay that I configured, but I don't know if there is a mistake somewhere, or there is a problem with the platform.

Any help is appreciated.

 

[Subin]

Hey @aristosv!

Did you do a test submission after setting up the workflow?

If not, kindly do a test submission by creating a New Event in your Google Calendar.

It will start to work for you. The workflow set up appears fine to me.

Please keep me posted if you saw any errors.

 

[aristosv]

unfortunately, even though the calenda events exist, and they are detected by the workflow, none of the workflows run.

 

[aristosv]

is there some kind of support I can have? perhaps a chat, or screen sharing or anything we can do for real time troubleshooting?

 

[aristosv]

Here you can see that even though the task has run, it left 3 steps behind which were not executed.

 

[aristosv]

Ok so i figured out what the problem is. The sms is received exactly 3 hours after its supposed to be received. I think it has something to do with +03:00 on the time (or timezone, im not sure). Any idea how to fix this?