Tawk to Telegram

[Piggy69]

Hello @Supreme

Please find below an image of my process.
Everything was working perfectly and now, suddently, nothing.

When somebody open a ticket in Tawk (the trigger is whebhook) I want to received a message in a particular channel in Telegram, so my Team and I can have a look in tawk.

Can you please check in my account what is going on here please?

Thanks.

On this second pictures, I got now a error message, but before everything was working...
What happen... ?

I don't know what to do.

Thanks in advance for your precious help/

 

[Supreme]

Hey @Piggy69

If a webhook stay active after a previous connection, all get updates method cannot be issued and a 409 error code is raised by Telegram API due to this webhook active status.

So, kindly try the "Telegram Bot : Delete Webhook" once and delete the webhook from your Telegram account.