Replied Team List Name Not Updating Issue

[digitalfeedpurchase@gmail]

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We are facing an issue where the team list name is not updating. Even after changing the profile name, it is not reflecting in this section. Please consider this request, as this feature is important for our workflow. I also checked your videos, but couldn’t find any solution.

 

[Preeti Paryani]

Hi @digitalfeedpurchase@gmail,

Thank you for reaching out.

Could you please clarify what you mean by the team list name not updating? Are you referring to the contact list name or a specific team/list within Chatflow?

We tested this on our end, and the names are updating correctly. It would be helpful if you could confirm whether this issue is occurring for a specific list or team name that is not reflecting the changes.

Once we have this clarification, we’ll be able to assist you more effectively.

 

[digitalfeedpurchase@gmail]

Hallow Madam
check that screen short , Team memeber names not changing from team member pabbly Account , how to change any video link available please share

 

[Preeti Paryani]

Hi @digitalfeedpurchase@gmail,

Sorry for the confusion earlier.

Please note that team member names cannot be changed from the Team section. The names shown there are taken from the user’s account profile.

So:

• The name is controlled by the user who created the account
• It cannot be updated by the admin or from the team settings
• If the user updates their profile name, it will reflect automatically

Hope this clarifies it. Let us know if you need anything else.