Telegram bot posting single response multiple times. Please help

[Stocksandprofits]

We configured a telegram bot and added it as admin in a group. and when the command for the telegram bot is triggered Pabbly connect sends a response back to the telegram group but the problem here is it send multiple times instead of single response.
Any ideas on how to solve this ? please see below screenshot

 

[ArshilAhmad]

Hi @Stocksandprofits,

Could you please share the Workflow URL in which you are facing this issue?

 

[Stocksandprofits]

Hi @Stocksandprofits,

Could you please share the Workflow URL in which you are facing this issue?

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[Stocksandprofits]

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

"" https://connect.pabbly.com/workflow...QBWAJHVVRVAJRIlNJAj5XVAJ4URwENwJLCzgAXlJ6B2Y# ""

 

[Stocksandprofits]

Also I tried recreating the flow and it doesnt work but keeps posting again and again in the telegram group

 

[Preeti Paryani]

Hello @Stocksandprofits

The workflow you have created appears to be causing a loop because the trigger is "Telegram Bot: Set Webhook / Watch Updates" and the action is "Telegram Bot: Send a Text Message or Reply". This setup causes the workflow to trigger again every time a message is sent, as it is considered an update, thereby creating a continuous loop.

To assist you better, could you please elaborate on the specific use case you are trying to achieve? Understanding your requirements will help us provide a more effective solution.

Additionally, we recommend disabling all similar workflows for now to avoid unnecessary task consumption. Let us know how we can help refine your workflow!

 

[Stocksandprofits]

Thank you for your fast reply. We have creates a WOW indicator where members can purchase a subscription and everytime they are asking the support team. So instead if they trigger the command in the BOT the bot can reply with the WOW indicator LINK hence there will be no involvement for the support team to assist this small task.

 

[Preeti Paryani]

Hello @Stocksandprofits

We have created a short video explaining the issue and the method to achieve your desired use case. Please refer to the video using the following link: Watch the video here.

Let us know if it works for you or if you need any further assistance.

 

[Stocksandprofits]

Thank you Preeti. We saw the video and let us try and get back to you.

 

[Stocksandprofits]

we made the below changes.
went in to bot settings and changed command1 to wowindicator.
when we asked one of our members to test but it is still triggering multiple times.
here is the screenshot.

we did add the trigger step you asked us to do. and here is the screenshot for that.

 

[Preeti Paryani]

Hello @Stocksandprofits

The issue is occurring because you have mapped the dynamic response value in the value field. To resolve this, please add a static value as plain text instead of the dynamic value. This will prevent the workflow from triggering in every case and ensure it works as intended.

Let me know if you need further assistance!

 

[Stocksandprofits]

Got it. We have entered some static text there. and we are checking it now globally with all users. the trigger is taking time . WE will get back to you if it works good.

 

[Preeti Paryani]

Hello @Stocksandprofits

Sure, please add the tests and let us know if it works for you.

 

[Stocksandprofits]

Alright we are back after the execution and exact steps you told to do. Here are the results.

We did the bot trigger which was done by 4:17pm and it did not respond back.

Please check the below screenshot

 

[Preeti Paryani]

Hello @Stocksandprofits

Task History ID - IjU3NjUwNTZjMDYzMzA0MzY1MjZkNTUzMzUxMzc1MTYxNTQzMTBmMzQi_pc

As per the above task history ID the Telegram message should have been sent. Can you please add a few more tests and let us know if it works for you if the message text contains the word wow indicator?

 

[Stocksandprofits]

Thank you for your help Preeti, This is working fine now. I think we are good here.